support@skadate.com
SkaDate Support

SkaDate Software License

SkaDate license key is generated after software purchase and  is yours to use at any time. The key is required for your website to function correctly.  Here you will find collection of all available resources related to SkaDate license key.

What is included
Where to find the key
Using the key
Reissue
Validation
What is included

SkaDate License key  authorizes you to  it to use following  products:

  • system features
  • CCBill Billing + PayPal Billing payment gateways
  • Hot list plugin
  • Locations Map plugin
  • Matchmaking plugin
  • User Search plugin

View full list .

Where to find the key

License key is available in SkaDate Customer Area. To reach the key:

  • log in to Customer Area using your access details.
  • click Services from main menu.
  • click My  licenses from appeared drop down.
  • alpha numerical string under SkaDate License is your key.

SkaDate Customer Area : license key

If you already have SkaDate software installed you can also view your license key in Admin Panel or directly in database connected to your SkaDate website.

Using the key

SkaDate license key is:

  • generated after payment confirmation ( one time)
  • activated during software installation ( one time).
  • reissued and validated automatically once in 24 hours after initial activation ( repeated process).

If you are installing software on your own, read how to activate the license first.

Webadmins having troubles with automatic validation or wishing to bypass 24 hour waiting time can validate license manually. To validate license manually:

  1. Reissue license
  2. Validate license
Reissue

License key is reissued from SkaDate Customer Area . To reissue license:

  • log in to Customer Area using your access details.
  • click Services >> My  licenses  from main menu.
  • click Active button next to your license
  • click Reissue

Detailed user guide on license reissue can be found here.

Validation

License validation is an automated process that happens once in 24 hours.  In case if automatic validation fails you will be asked to validate license manually. To validate license:

  • reissue license first
  • log in to Admin Panel >> Plugins >> Installed Plugins >> SkaDate System Tools >> settings
  • click Validate.

If validation via SkaDate System Tools plugin is impossible, proceed with validation from source code.

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